How AI Agents Work: Planning, Memory and Tools

 

Introduction

AI agents are designed to do more than simply generate a response to a user's message. They can combine an AI model with planning, memory, tools, observations, and actions to work toward a specific goal.

A simplified agent workflow looks like this:

Goal
 ↓
Understand
 ↓
Plan
 ↓
Use Tools
 ↓
Take Action
 ↓
Observe Result
 ↓
Continue or Finish

The exact process depends on the architecture and capabilities of the AI agent.

In Blog 69, we introduced the basic concept of AI agents. This article goes deeper into the components and workflow that allow agents to perform multi-step tasks.


AI Agent Architecture

An AI agent can be viewed as a collection of components working together.

A simplified architecture is:

                 User Goal
                    ↓
              ┌───────────┐
              │ AI Model  │
              └───────────┘
               ↓    ↓    ↓
           Planning Memory Tools
               ↓    ↓    ↓
              Actions
                 ↓
             Observation
                 ↓
           Next Decision

Not every agent uses exactly the same architecture.

Some systems may have additional components for retrieval, security, evaluation, or workflow management.


Core Components of an AI Agent

Several components commonly appear in agent systems.

AI Model

Interprets instructions and helps generate decisions or responses.

Planning

Determines what steps may be needed to achieve a goal.

Memory

Stores information that may be useful during a task or across interactions.

Tools

Provide access to external capabilities such as APIs, databases, search, or code execution.

Observation

Provides information about the result of an action.

Actions

Allow the agent to perform operations through its available tools.

Together, these components can create an iterative workflow.


The Role of the AI Model

The AI model often acts as the central decision-making component of an agent.

It can help interpret:

  • User instructions
  • Goals
  • Available information
  • Tool descriptions
  • Tool results
  • Previous actions

A simplified interaction can look like:

User Goal
   ↓
AI Model
   ↓
Determine Next Step
   ↓
Tool / Action
   ↓
Result
   ↓
AI Model

Large Language Models are commonly used in modern agent architectures.


Planning and Goal Setting

What Is Planning?

Planning involves determining the actions that may be required to accomplish a goal.

For example:

Create a report comparing five competitors.

An agent could organize the objective into:

Define Requirements
       ↓
Identify Competitors
       ↓
Collect Information
       ↓
Analyze Findings
       ↓
Compare Results
       ↓
Create Report

The planning process can vary depending on the system.

Some agents may create an explicit plan, while others may determine the next action dynamically.


Goal Setting

A clear goal gives an agent direction.

For example:

Find three suitable software tools and compare their pricing and features.

This is more actionable than:

Research software.

A well-defined goal can help determine:

  • What information is needed
  • Which tools may be useful
  • What actions should be performed
  • What the final output should contain

Agent Memory

Memory allows an agent to retain information that may be relevant to its task.

There are different approaches to memory.

For example, an agent may retain:

  • Previous user instructions
  • Task state
  • Tool results
  • Important intermediate information
  • Conversation history

A simplified process is:

Information
 ↓
Memory
 ↓
Future Step

Memory implementation varies between AI systems.


Short-Term Context

An agent can use information from the current interaction or task.

For example:

The user wants the final report in a table.

The agent can retain this requirement while completing the workflow.

This type of information may be maintained through the conversation context or task state.


Long-Term Memory

Some AI systems can store information beyond the current interaction.

Examples might include:

  • User preferences
  • Previous interactions
  • Saved information
  • Historical task information

Long-term memory usually requires additional storage or retrieval mechanisms.

Not every AI agent has persistent memory.

Internal link:

Context Windows → Blog 61


Tools and Tool Use

Tools allow an AI agent to interact with external systems.

Examples include:

  • Search tools
  • APIs
  • Databases
  • Calculators
  • Code execution
  • File systems
  • Business applications

A simplified workflow is:

Agent
 ↓
Select Tool
 ↓
Tool Executes
 ↓
Result
 ↓
Agent Interprets Result

Tools significantly expand what an agent can accomplish.


Example of Tool Use

Suppose an agent needs to calculate a complex value.

Instead of relying only on generated text, the agent can use a calculator or code execution tool.

User Request
 ↓
AI Agent
 ↓
Calculator Tool
 ↓
Calculation
 ↓
Result
 ↓
Final Response

The available tools depend on the system.


Observation and Environment

An agent needs information about the result of its actions.

This is often described as observation.

For example:

Agent Action
 ↓
External System
 ↓
Result
 ↓
Observation
 ↓
Next Decision

If an agent searches for information, the search results become part of what it can observe.

If an API returns an error, that error can also become an observation that influences the next step.


Actions and Execution

An action is an operation performed by the agent through its available capabilities.

Examples include:

  • Calling an API
  • Searching information
  • Querying a database
  • Running code
  • Creating a document
  • Updating a record

An agent cannot automatically perform every possible action. It can only use capabilities that have been made available and permitted by the system.


The Agent Loop

One of the most important concepts in agent architecture is the agent loop.

A simplified loop is:

Goal
 ↓
Plan / Decide
 ↓
Action
 ↓
Observation
 ↓
Evaluate
 ↓
Next Decision
 ↓
Action

The cycle may continue until:

  • The goal is completed
  • A stopping condition is reached
  • The system encounters an error
  • Human intervention is required

Complete Simple Example

Suppose an AI agent receives:

Find three laptops that meet my requirements and create a comparison.

A simplified workflow could be:

Step 1 — Understand

Identify the user's requirements.

Step 2 — Plan

Determine what information needs to be collected.

Step 3 — Search

Use an appropriate search or product tool.

Step 4 — Observe

Review the returned information.

Step 5 — Compare

Analyze the relevant specifications.

Step 6 — Create Output

Present the comparison.

User Goal
 ↓
Understand
 ↓
Plan
 ↓
Search
 ↓
Observe
 ↓
Compare
 ↓
Respond

Why These Components Work Together

An individual component is useful, but the combination creates a more capable workflow.

For example:

AI Model
+
Planning
+
Memory
+
Tools
+
Observation
+
Actions

can allow an agent to work through a multi-step objective.

Removing one component does not necessarily make a system impossible, but it can change what the system is capable of doing.


AI Agents and Traditional Automation

Traditional automation often follows predefined instructions:

IF condition
↓
THEN action

An AI agent can potentially interpret a broader goal and determine intermediate steps.

For example:

Traditional:
IF order received → Send email

Agent:
Understand request
→ Check order
→ Determine appropriate response
→ Use system
→ Complete task

For predictable workflows, traditional automation can remain useful. Agents become more relevant when tasks require interpretation or flexible decision-making.


Key Takeaways

AI agents can combine several components to accomplish complex tasks.

The major components discussed in this article are:

  • AI models
  • Goals
  • Planning
  • Memory
  • Tools
  • Observation
  • Actions
  • Agent loops

A simplified agent workflow is:

Goal → Plan → Act → Observe → Decide → Continue or Finish

The exact implementation varies between systems, but these concepts provide a useful foundation for understanding how modern AI agents operate.

Hina Majeed

Hi, I'm Hina Majeed ,a professional Copywriter, SEO Content Writer, and E-commerce Marketer. I specialize in crafting persuasive copy, SEO content, and high-converting marketing strategies for top e-commerce platforms like eBay UK and Temu. From keyword mapping and competitor analysis to product launch roadmaps and promotions, I help brands solve their marketing bottlenecks and drive sales.

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